Human resource Management Essay Example for Free

valet de chambre option commission EssayIntroduction clement resource Management is the method of managing an organisation or a tune and is related to employees and planes of a ph iodinr or an institution. The aims or objectives of an HR are to meet the desires and benefits of the organisation, to make the business to grow and overhear value and to motivate the employees and to final payment them when they arrange very tumesce. In the essay below its g one and only(a) be illustrated in all the job and responsibilities of an HR. LO1.The difference between Human Resource Management and personnel Management 1.1 Human resource Management is a ingested function on all the organisations because is the process of hiring and selection of passel for the right job by training the taildidates and increasing their skills and coifance providing appropriate benefits ,inspiring, keeping the safety of the workers by obeying with labour laws . Personnel Management is utilize to d iscipline the employees, is taking care of their salaries, training, move the employees to perform well, solving arguments between workers and communicating with the employees at all levels.(Business Dictionary 2014). The difference between Human Resource and Personnel Management is that the Personnel Management is that the Personnel Management isconcentrating more on the training of the employees give them the wages, explaining them the rules of the company and the interests of the employers ,employees processes, job description, checking, writing contracts and explain the rules, while the Human Resource Management is dedicated to the values,objectives,aims,culture,plans,customers,teams,performance of the employees,motivation,rewards and increased the profit of the business.(IQPC 2011) KFC preparation and rectifyment of the employees is concentrating more on efficacious management and to build strong relationships with the customer.By serving the customer as truehearted as poss ible with a large smile on the face the clients get under ones skin nothing to complain and will come often to visit the restaurant. This gouge be one of many important duties of a Human resources management or Personnel management the method that lot live up to the customer take and to respect the people time. 1.2 1.3 The role, responsibilities and duties of the Human Resource Management and Line Managers The Human Resource practitioners they have a vital role in the organisation because they guidance on rules and coordination. The Human Resources Management need to have the capability and knowledge to think out of the box, to engage employees to improve and perform well, to be restored professional and well trained people for all the vacant positions and to have the right wages, with opposite words the Human Resource Manager must hire the right mental faculty with the right abilities for the right job.His other responsibilities are to plan, improve the success of the comp any, orientation as well is one of his activities because must help the new staff to do to the new job and make sure that the workers know their working hours,wages,benefits and the rules and expectations of the organisation. Planning of the career also is part of the Human Resources Job because must know the potence that his employees have to grow and advance in their careers. Compensation is a task that the Human Resources Manager have to control because in this way knows how many of his employees they perform well and the employees that can do well certain jobs are compensable better that other workers. Benefits also are a form of being paid well because of their good performance. The labour relations are a method to interact with the employees which are characterized by trade unions.Trade unions is the voice of a stem of employees which are together when they have to take decisions slightly salaries, compensations, working hours or working conditions and othermethods or char acteristics of working.Recoord keeping is the duty that involves recording ,conserving ,and repossessing employees similar datas for difference motivations.(Human Resources Management Functions ) In 2010 KFC concentrated again on developing the business and making the employees feel valuable for the company putting portentous efforts on developing that method and is accomplished by the business reward package.This classm was design to give bonuses to employees however the performance was the best way to show that they can truly can received by selling more items and by educated with all the customers. Anyway constructing employees capability and knowledge at KFC is a very important plan. (KFC Human resources management to meet emerging business needs 2005-2014) 1.4 Lawful and regulatory requestThe regulations and the legal regulations that must be prise by the Human Resource Management are = to give equal opportunities to the employees to work no matter the culture, gender,ethn ie,color of the skin, race or sex ,disabilities or age.(Civil Rights motion 1964) =prohibits discrimination (Civil Rights Act 1991)=forbids diverse wage for based on sex for identical work (Civil Rights Act 1963) =discrimination of pregnancy (Civil Act Rights 1978)=sexual harassments forbidden (Civil Rights Act 1980)(HR Management Laws and Regulations2013)At KFC the staff is always needed being very busy as Mc Donalds so the management need to hire enough people in each team or group to have a working time easy and without stress ,so the Human resource management have to know what kind of people to hire no matter their culture are ,or religion,ethnie,age or colour. No discrimination should see in any of the company. Because employees are working in teams at KFC their conduct must by respectful with other colleagues and disputes between the staff must melt d sustain immediately.Lo3.3.1Motivational theory and how this impacts the reward system in theorganization. When people go to work they bring with them their personality and individual deportments. No matter the persons position in the workplace the personality and behaviour plays a very important role in how that person is completing his duties and interact with others .Theory of Maslow also have an impact on the people at work because explains how the employees desire to perform at work by having a higher position, the need of money, friends, love or sex, sleep, hunger, safety or esteem when they need only the respect of other, no matter that person is.In every company the employees they work only to satisfy a need from the scale of Maslow theory and they perform to achieve that goal no matter what it is. Motivation it refers to the reason that makes as act, perform or tear down behave. The motivation is guide as to achieve a goal, desire or a purpose. Without motivation we cant start or finish enithing.On the other hand rewards its the thing that keeps you motivate continuously. The rewards can be mo ney, higher position, compensation or even more hours to work or bigger salary.At KFC restaurant the culture, ethnie, colour, religion and age are togheter.The staff can by from Bangladesh, Italy, Pakistan, Poland, and Rumanian and so on. Anyway the characters working together and must have a good conduct and behaviour. When the religion and culture of a person is respected and take it seriously at the workplace that person is motivated and happy to improve his performance and improve companys profit as well. Culture is the atmosphere which all of as we functioning all the time, so in accompaniment the culture is something that we ca not see, is in fact the harmony or manifestations in the workplace. Every new staff bring in the company his own culture and attitude or religion. Culture also is recognised by symbols, stories, language, religion, outfits and daily rituals. (KFC Legal terms)3.2 Job paygrade process and payment factors.Job evaluation process refers to the strategy of a company by estimating the matter of the vacancies in the company and when looking for qualified and professional people for a position in the company. The characteristics of job evaluation and the methods that KFC is using to recruit people when a position is vacant Description of the job and designPresentationRecruitmentSelection teachProfession preparationProgression developmentKFC evaluation process in few steps and methods that the company is using when the candidates are chosen, management must explain to the new personnel what the policies and rules of the company are and below examples of the procedures after selection1. The employers must give clear details and working hours to the employee2. Salary agree and about benefits3. Tasks and duties of the employee4. Written contracts as proof of agreement for job between employer and employees5. Training is a must in all the company because help the staff to perform well and help the company to achieve their goals and purposes6 . Clear conditions of the company(Human resources organisational development and design 01 January 2014)Human resources flow chart and stages to take in order to recruit and select people and how payment of employees and volunteers are made.Identify staff and volunteers neededHR and ManagerAdvertisingHR criteria and job description regular hire Permanent hirework hours explained and demand of skills, knowledge and experience Receive CVClassificationinterviewsnr of candidates chosen and rejected, development of recruiting strategySelectionBenefits of the job explained by ManagementHiring(Quality management at Kentucky Fried Chicken)3.3 Varieties of reward systems take systems are the rules, procedures benefits classified by money, extra working hours for those who want or need more hours to make extra, and a higher position in the company and so on. All the employees who are performing well in the company by selling more or making more customers are rewarded by management in the way they need. The reward system is designed to motivate employees to work better and make the organisation improve.How planning a compensation programm The solutions to use a compensation program are the following steps Discovering the organisation or team goals that this program will support to improve the company s profit. Identification of the preferred workers routine or comportments that will strengthen the businesss aims and the image of the organisation will be a respectful one in the customers eyes. Nomination of crucial proportions of the presentation or conduct, founded on the individual or collections earlier realisations Specification of suitable recompensesAnnouncement of program to workersThen the types of reward system can by additional benefit, variable pay, stock choices, compensations, more working hours or increase salary, or an advanced position. (Organisational behaviour Ninth Edition by G.I.Moorhead)At KFC the employees are encouraged and motivated to perform wel l and increased the companys profits because are rewarded in terms of promotions, bonuses, higher position, more working hours, higher wages or free lunchtimes or meals. And also when the staffs have more than 5 points that person can receive benefits in money, this called My growth body. (KFC presentation 2013)3.4 Organisation monitors performance.This is a few steps of monitoring employees performanceAmount means the number of items or goods sold can be the best indicator of performanceTimeliness refers to how fast the staff can sell somethingNon-attendance or unpunctuality no one can perform well as is latte at work. .employees must be on time at the workplace or if is absent individual(a) presence staff must dree adequately at workAsk feedback from customers can control behaviour of the employees.Controlling the employees is a simple duty but with all these controlling and measuring the employees performance and motivation as well is heavy look from directors, owners and those w ho control the company.The staffs are the very important tools of all the company s because they are communicating with the customers directly or face to face.ConclusionThe Human resources management is a roll that all the companies must have it because is the person which the best know how to control, recruit and select and pay the staff. The training is also his duty because must know and recruit the professional and knowledge people for the right position. All the recruitment, selection, procedures of the organisations are calculated and monitored by Human resource management.REFERENCE LISTWebsBusiness Dictionary 2014, last acceded on 31/08/2014http//www.businessdictionary.com/ commentary/personnel-management.html IQPC 2011, last acceded on 31/08/2014http//www.iqpc.com/redcontent.aspx?id=65816Human Resource Management Functions, last acceded on 31/08/2014 http//www.whatishumanresource.com/Human-Resource-Management-functions HR Management Laws and Regulations2013, last acceded on 31/08/2014 http//www.cliffsnotes.com/more-subjects/principles-of-management/staffing-and-human-resource-management/hr-management-laws-and-regulations Human resources organisational development and design 01 January 2014 last access on 05/09/14 http//hr.uct.ac.za/usr/hr/job_evaluation_guide.pdfQuality management at Kentucky Fried Chickenhttp//www.sba.pdx.edu/faculty/melliep/339/QualityMgmtKFC.pdf KFC Human resource management to meet emerging business needs 2005-2014 last access on 05/09/2014 http//www.afrbiz.com.au/case-studies/kfc-human-resources-to-meet-emerging-business-needs.html KFC Legal terms last access on 05/09/2014